Privacy Policy

Privacy Policy
Effective Date: January 1, 2025

Welcome to Zephyr, A MFT PC (referred to as “we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect personal information provided by visitors to our website (gregkilpatrick.com) and clients engaging with our services. By using this website, you consent to the terms outlined in this Privacy Policy.

As a licensed therapy provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality, integrity, and security of your Protected Health Information (PHI).

1. Information We Collect

a. Personal Information You Provide

  • Contact Information: Name, email address, phone number, and other details provided through contact forms or scheduling appointments.
  • Client Information: Details shared during initial inquiries or consultations, which may include sensitive personal or health-related information.

b. Automatically Collected Information

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.

c. Cookies and Tracking

We use cookies to enhance your experience and analyze website traffic. You can disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

2. Protected Health Information (PHI)

a. What Is PHI?
PHI includes information about your health conditions, treatment, and payment details. This information is protected under HIPAA.

b. How We Use PHI
We may use your PHI for:

  • Treatment: To coordinate care with other medical providers or professionals.
  • Payment: To process insurance claims or billing.
  • Health Care Operations: To ensure the quality of services provided.

c. Sharing PHI
We do not disclose PHI without your authorization, except as permitted by HIPAA, such as for treatment, payment, or legal requirements.

3. Your Rights

You have the right to:

  • Access and Correction: Request access to and corrections of your health records.
  • Restrictions: Request limitations on how your PHI is used or shared.
  • Confidential Communications: Request alternative means of communication (e.g., using a different email or phone number).
  • Accounting of Disclosures: Request a record of certain disclosures of your PHI.

To exercise these rights, please contact us at [[email protected]].

4. Data Security

We implement industry-standard measures to protect your information, including:

  • Electronic PHI (ePHI): Use of encrypted storage, secure email communication, and access restrictions.
  • Physical Security: Secure file storage for paper records.
  • Staff Training: Regular training on HIPAA compliance for all team members.

While we strive to protect your data, no method of transmission over the internet is entirely secure.

5. Breach Notification Policy

In the event of a breach involving your PHI, we will:

  • Notify affected individuals promptly.
  • Report to the Department of Health and Human Services (HHS) as required.
  • Implement mitigation efforts to resolve the breach and prevent future occurrences.

6. General Website Privacy Practices

a. How We Use Information Collected Through the Website

  • To respond to inquiries or appointment requests.
  • To improve website functionality and user experience.

b. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Confidentiality in Therapy

Your confidentiality is paramount. Information shared during therapy sessions is protected by professional standards and legal requirements. However, confidentiality may be broken in the following situations:

  • If there is a risk of harm to yourself or others.
  • If there is suspicion of abuse or neglect of a minor, elderly person, or vulnerable adult.
  • If required by a court order.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

9. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

Zephyr, A MFT PC
Email: [email protected]
Address: 16 N Maregno Ave Ste 411
Pasadena, Ca 91101

For unresolved complaints regarding PHI, you may contact:
U.S. Department of Health and Human Services
Website: www.hhs.gov/ocr

Locations

Greg Kilpatrick, LMFT, CST

16 N Marengo Ave.
Ste. 411
Pasadena, Ca 91101

&

Online Anywhere in Calif.

Free Consultation

Message Me

This contact form is not a secure means of communication and should not be used to transmit any sensitive or protected health information (PHI). For matters involving personal or confidential information, please contact me directly via phone or other secure methods. By submitting this form, you acknowledge and agree that any information provided is non-confidential.

Gregory D Kilpatrick, MSMFT, LMFT is a Licensed Marriage and Family Therapist (LMFT 123790) in the State of California.

All services are provided by Zephyr, A Marriage and Family Therapy Professional Corporation, of which Gregory D Kilpatrick, LMFT, CST is the President, CEO and an employee.

© Zephyr, A MFT PC, 2017-